Recruiting, interviewing and hiring staff
Analysing productivity data and optimising staffing and production capacity
Using historical records to forecast future buying patterns
Maintaining a working knowledge of their industry including challenges and opportunities in the sector
Working closely with other heads of departments to improve efficiency
Creating and delivering presentations
Designing new processes to improve quality or increase productivity or profitability
BA in Business or a B.Sc in Computer Science.
Project management skills and knowledge of methodologies such as Agile, Lean and Six Sigma
Excellent IT skills and knowledge of any industry-specific software or programmes
Auditing and monitoring outputs and data analysis
Excellent interpersonal and communication skills
Leadership and management skills and the ability to motivate and retain staff
Commercial awareness and a thorough understanding of the competitive environment
Excellent planning and organisational skills
Time management skills and the ability to prioritise effectively and delegate when appropriate.