Privacy Policy

Last updated: March 2025

This Privacy Policy describes how OPOOBO (“we”, “us”, or “our”) collects, uses, and shares your information when you use the OPOOBO Mall mobile application and the website at opoobo.com.

1. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, and password when you register or log in.
• Order and delivery information: shipping and billing addresses, payment details, and order history.
• Device and usage information: device type, operating system, app version, and how you use the app or site.
• Location information: if you grant permission, we may collect location data to provide delivery, store, or map features.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the OPOOBO Mall app and opoobo.com.
• Process orders, payments, and deliveries.
• Send you order updates, offers, and (with your consent) marketing communications.
• Respond to your requests and support needs.
• Detect and prevent fraud and abuse.
• Comply with legal obligations and enforce our terms.

3. Sharing Your Information

We may share your information with:

• Service providers: payment processors, delivery partners, hosting, and analytics providers who assist us in operating the app and website.
• Legal and safety: when required by law, to protect our rights, or to ensure safety.

We do not sell your personal information to third parties for their marketing.

4. Cookies and Similar Technologies

On opoobo.com, we and our partners may use cookies and similar technologies to remember preferences, analyze traffic, and improve the site. You can adjust your browser settings to limit or block cookies.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal information, or to object to certain processing. You can update account details in the app or contact us to exercise these rights.

7. Children

Our services are not directed to children under the age of 13 (or the applicable age in your country). We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the app and on opoobo.com, and updating the “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Website: opoobo.com

Or through the contact options provided in the OPOOBO Mall app or on our website.